Customs, VAT and taxes

How taxes and import charges are presented for cross-border orders.

Effective date: 2026-08-31 · Version 2026-08-31

Amounts collected at checkout

The checkout must show the product price, delivery, taxes collected by ASTORIS or its merchant-of-record provider and the total before payment. We do not collect a tax unless the active route and registration support it.

Import charges

Some routes can create import VAT, customs duty or carrier handling charges on arrival. When a charge is not included, checkout must clearly disclose that the recipient may be responsible. We do not describe an order as duties paid unless the fulfilment and tax record proves it.

EU and UK

EU VAT/IOSS/OSS and UK VAT treatment depends on consignment value and where Prodigi produces and dispatches the exact product. A country remains disabled until that route is mapped and required registrations or intermediaries are active.

United States

Sales tax is assessed by delivery state and applicable nexus rules. We monitor direct sales by state and register before collecting where required.

Receipts

The seller issues the electronic fiscal and commercial records required for the payment route. Contact info@os-sota.ru if a required receipt is missing.